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Senior Living & Care Navigation

When Life Changes, Finding the Right Next Step Can Feel Overwhelming.

Whether you're planning ahead or facing an unexpected change, Legacy Navigation helps older adults and families understand care and living options, identify what matters most, and create a clearer path forward.

Personal guidance. Local knowledge. A clearer path forward.

The Care Compass™

Not Sure What Kind of Help You Need?

That's exactly why we created The Care Compass™.

Find clarity. Understand your options. Navigate what comes next.

Families often know something is changing before they know what to do about it.

  • Maybe Mom is becoming isolated.
  • Maybe Dad is struggling with medications.
  • Maybe maintaining the house is becoming too much.
  • Maybe you're noticing changes in memory.
  • Maybe a caregiver is exhausted.
  • Maybe a hospital stay suddenly changed everything.
  • Or maybe you're simply trying to plan ahead.

You don't need to know whether the answer is assisted living, help at home, independent living, memory care or something else before you contact us.

Start with what's happening now.

The Care Compass™ helps organize your needs, priorities and questions so you can better understand what options may be worth exploring.

Understanding Your Options

There Isn't One Right Path for Everyone.

The right next step depends on the individual — their independence, health, safety, preferences, finances, family support and goals.

Staying at Home

Sometimes moving isn't the answer.

Many families find that the right next step is additional support at home. Families may explore:

  • Companion care
  • Personal care
  • Homemaking assistance
  • Transportation
  • Meal support
  • Caregiving
  • Home health when medically appropriate
  • Community resources

Independent Living

For older adults who are generally able to live independently but may want community, social connection, activities, convenience and fewer home-maintenance responsibilities.

Independent living communities are generally not licensed Oregon long-term-care settings and are a different category from assisted living, residential care, adult foster homes or nursing facilities.

Assisted Living

Generally, assisted living combines housing with supportive services and assistance with certain activities of daily living, along with staffing available on site.

Education only while our Oregon registration is pending. We do not recommend specific assisted-living facilities through this page.

Memory Care

Memory-care settings may provide additional structure, supervision and services for people experiencing cognitive or memory-related challenges.

We do not diagnose dementia or Alzheimer's disease and we never tell a family they need memory care. If memory changes are part of your situation, memory-care options may be worth exploring alongside a conversation with a qualified healthcare professional.

Adult Foster Homes

Adult foster homes can offer care in a smaller, residential environment, often with a small number of residents in a home-like setting.

Generally, Oregon adult foster homes serving older adults and adults with physical disabilities are licensed residential settings.

Residential Care

Residential-care facilities are another type of licensed residential setting that may provide housing along with supportive care services.

Skilled Nursing & Rehabilitation

Nursing facilities can provide higher levels of nursing care and rehabilitative services, often following a hospital stay or a change in medical needs.

We do not make medical eligibility determinations. Clinical decisions are made by appropriate healthcare professionals.

Continuing Care Retirement Communities

Continuing-care communities may offer multiple levels of living and care within one community or campus, which some families consider when planning ahead.

Hospice & Palliative Care Resources

Families facing serious illness or end-of-life decisions may need help understanding hospice, palliative-care and supportive resources. These conversations deserve patience, and no family should have to sort through them alone.

Legacy Navigation does not diagnose medical conditions or determine hospice eligibility. Hospice eligibility and clinical decisions must be made by appropriate healthcare professionals and hospice providers.

The Care Compass™

Find Clarity. Understand Your Options. Navigate What Comes Next.

Ten short steps. Nothing clinical, nothing binding — just a clearer picture of where you are and what may be worth exploring.

Finding Your Starting Point

Step 1 of 11

Finding Your Starting Point

Who Are We Navigating For?

How Legacy Navigation Helps

A Clear Course, One Step at a Time

  1. 1

    Understand

    What's happening?

  2. 2

    Prioritize

    What matters most?

  3. 3

    Explore

    What options may be worth considering?

  4. 4

    Navigate

    What questions and resources can help?

  5. 5

    Connect

    Facilitate requested introductions when appropriate.

  6. 6

    Follow Through

    Stay connected as circumstances change.

Free Resource

Questions to Ask When Exploring Senior Living

A printable checklist you can carry with you on tours and phone calls — yours to keep whether or not you ever work with us.

  • Licensing and current license status
  • Staffing levels and staff training
  • Staff availability overnight
  • Levels of care offered
  • Medication management
  • Meals and dietary accommodations
  • Activities and social life
  • Transportation
  • Emergency procedures
  • Base pricing and what it includes
  • Additional care charges and how they are assessed
  • Move-in and community fees
  • Rate increases and notice given
  • Contract terms
  • Discharge and transfer policies
  • Memory support and security
  • Visiting policies
  • Pets
  • Couples accommodations
  • Medicaid participation
  • What happens if care needs increase

Questions

Questions Families Ask Us

You Don't Have to Navigate This Alone.

Tell us what's happening.

The Care Compass™ will help you organize what matters most and understand what next steps may be worth exploring.

Based on your Care Compass™, preferences and individual circumstances, a Legacy Navigator can help identify participating care settings and resources that may fit the priorities you've described. The individual and family always make the final decision.

Prefer to talk it through first? Request a navigation conversation.

Oregon Long-Term Care Referral Disclosures

Legacy Navigation is a licensed long-term care referral agency with the State of Oregon, Oregon Department of Human Services.

Oregon licensure does not constitute state endorsement, approval or recommendation of Legacy Navigation or of any care setting.

Information provided by Legacy Navigation and through The Care Compass™ is for general informational and navigation purposes and does not constitute medical, legal or financial advice.

Legacy Navigation does not diagnose medical conditions, determine level-of-care requirements, determine eligibility for government benefits or guarantee facility availability, acceptance, quality or placement.

The individual and family always make the final decision.

If someone is experiencing a medical emergency or immediate danger, call 911 or the appropriate emergency service.

Description of our referral services

Legacy Navigation is a licensed long-term care referral agency with the State of Oregon, Oregon Department of Human Services, serving Southern Oregon. At your request, we may refer you to licensed long-term care settings in Oregon, such as assisted living, residential care, memory care and adult foster homes, and help you compare options. There is never a direct charge to your family for our referral services. Legacy Navigation may receive compensation from participating providers when an individual chooses and moves into a participating care setting. Information regarding our services, provider relationships and compensation is provided before a long-term care referral is made. Referral decisions are always made by the individual and family; Legacy Navigation does not guarantee availability, acceptance, placement, quality or medical appropriateness at any setting.

Compensation disclosure

There may be no direct charge to the family for certain referral services. Legacy Navigation may receive compensation from participating providers when an individual chooses and moves into a participating care setting. Information regarding our services, provider relationships and compensation will be provided before a long-term care referral is made.

Legacy Navigation may refer to facilities and providers with which it has contractual relationships, and will disclose those relationships before a referral is made.

Certificate number: 2444

Referral agent: Rachel Kalb

Current Oregon Certificate of Registration

Oregon Long-Term Care Referral Registry

Legacy Navigation

Legacy Navigation 1175 E. Main Street, Suite 1E (Security Plaza Building) Medford, OR 97504

(541) 613-7386 · rachel@mylegacynavigation.com

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